Our bars are fundamentally different from 99% of the bars out there. Our range of bars are 100% natural and enjoyably tasty – we don’t need to add any nasty sugary syrups or mysterious additives to make them taste great. They are made using just raw fruits and nuts rolled together – without the need for any baking. This ensures that all the natural goodness, protein, fibre, phyto-nutrients and anti-oxidants are locked in. The bars are low in saturated fat, suitable for vegetarians and vegans and count towards your 5 a-day. Nearly everyone loves ‘em and they’ve won loads of taste tests.

A selection of our products are widely available in Tesco, Sainsbury’s, Morrisons, Waitrose, Asda, Boots, Holland and Barrett and Julian Graves along with the best independent health food shops across the country. Unfortunately we can’t specify which particular stores they are available in but you can normally find them in larger stores.

If you struggle to find a stockists or the flavours you like you can purchase our full product range online at www.naturalbalancefoods.co.uk where you can set up a personal account.

We mean completely natural, not cooked or exposed to high temperatures. Exposing some foods to excessive heat can reduce their health value. That’s why your mum always wanted you to eat fresh fruit and veg. In making our bars, we use a 100% raw process, which is a fancy way of saying they are just natural ingredients rolled together, never cooked like most bars. That means they are bursting with goodness, just like nature intended.

All the fruit and nuts in our bars come to us raw. Some ingredients like oats and soya, have been exposed to heat before we get them to make them safe to eat...which we think is a good thing. Basically, we tried to make the most all-around nutritious, natural and tasty bar we could. That means using only natural wholefoods and not messing with nature.

For health and safety reasons all rolled oats are flash steamed to prevent rancidity and make them safely digestible. This is part of the standard oat-making process and happens long before we ever get the oats. We don’t use raw cocoa powder at the moment because of the challenge of finding a quality, consistent and affordable supply. We use Cocoa powder from a roasted Cocoa bean.

Nearly everyone agrees oats are packed with good stuff and we firmly believe our bars would not be as healthy without them.

Trek bars have added protein in the form of soya as well as added maize starch, Ginkgo Biloba and Ginseng. These are added to further steady the body’s blood sugar response and provide long lasting energy while supporting lean muscle mass, metabolism and mental clarity.

All-natural spices and extracts from things like strawberries, raspberries, bananas, apples, nuts, cocoa, cinnamon, nutmeg, etc.

Yes. Like any food a diabetic eats, they should be consumed in moderation with consideration of what is in the rest of the meal and their current blood sugar levels. Our bars contain no refined sugars or syrups and are relatively high in protein and fibre.

We love this question...Their bars use lots of glucose syrup (added sugar), are cooked at high temperatures and quite high in fat and calories (as a point of reference, an average eat natural bar has about as much fat and calories as a Cadbury double decker bar). Our bars are simply natural ingredients rolled together, with no added sugar and are all around 90% fat free or better...and we’ve won loads of taste tests...which must bug ‘em.

Most other bars use glucose syrup and refined sugars which are like the rocket-fuels of sugar. They hit your bloodstream very quickly. This means they contribute to a quick burst of energy and an equally quick crash, which leads to sluggishness and increased appetite and cravings - not good for most people.

We never use syrups or added sugars in any of our Nákd bars. The taste of our bars comes naturally from the fruit.

No way. There is no minimum order and delivery is totally FREE to mainland UK, when purchasing from our website.

Yeah we sure do. We offer a bulk discount on our online shop – the more you purchase, the more you save! Order two cases or more and receive the following discount off your order:

2 cases: 2.5% off
3 cases: 5% off
4 cases: 7.5% off
5+ cases: 10% off

Yes. To guarantee safe arrival of all our parcels we require a signature so we can obtain proof of delivery. Unfortunately we are unable to add extra delivery instructions to your order, so please select a suitable delivery address where your order can be signed for. The courier company that we currently use is DHL. If there is no one in to sign for the parcel DHL’s policy is to leave a calling card so you can rearrange delivery, or they may leave your parcel with a neighbour again they should leave you a calling card informing you of this.

Good news. We can deliver to Northern Ireland via Royal Mail, however sometimes this may incur an extra delivery charge depending on the weight of your order. If this is the case we will contact you before your order is processed and payment is taken.

Currently we are unable to deliver to the Republic of Ireland because proof of purchase cannot be obtained, and we require this to ensure safe delivery of all orders. We do hope to change this is the future however in the meantime please take a look at our Irish distributers website www.wholefoods.ie, click on the STOCKIST tab for a list of local health stores and relevant contact information.

Yes, we’ve already thought of this! You can purchase prezzie boxes and mixed boxes from our website. These are specially pre-packed as per the description on the website, which allows you to order a variety of our products but unfortunately we are unable to personalise orders or substitute different flavours.

We currently only deliver internet orders to mainland United Kingdom addresses.

Thanks to various importer efforts our products are starting to make their way onto shelves in Ireland, Sweden, Holland, Belgium, Japan and Hong Kong.

Please sign up to our newsletter as this is how we will inform customers of any developments, please visit www.naturalbalancefoods.co.uk.

Currently we do not source Fair Trade or Organic ingredients. This is mainly due to production costs and the difficulties of sourcing these ingredients, it is tricky to tick all the boxes and keep the prices reasonable enough for our customers. We are working hard to find a way to use Fair Trade and/or Organic ingredients in the future.

There are two big reasons why our bars have such a good shelf- life. The natural fruit sugars act as a natural preservative, this is why for example dried fruit or natural jams can last so long. We also use extremely high quality well sealed packaging that doesn’t let in any air and keeps the bars moist and yummy. For our online orders we aim to provide you with at least six months of shelf life on all products ordered.

We’re not happy about it, but we sincerely regret to inform you that from 1st October 2010 the majority of our product range will be subject to VAT at the standard rate of 20%, as mandated by HM Revenue & Customs. This will affect all Nákd and Trek raw wholefood bars, with the exception of Trek Flapjacks which will continue to be zero rated for VAT, as will Nákd Raisins.

We passionately believe that applying VAT to no-added sugar, raw wholefood products amid rising obesity and health problems is a shameful counter-productive policy that can only worsen the national health crisis. Rest assured, we are taking advice on the matter and intend to stand up for wholefoods, common sense and constructive tax policy. We hope that you will still continue to enjoy our wonderful range of Nákd and Trek products, and we wish to thank you for your understanding and continued support.

All of our Nákd and Trek products are made in a factory which also handles nuts, peanuts and sesame seeds. We make every effort, but unfortunately we can’t guarantee traces of these ingredients won’t make their way into our products.

We will dispatch all orders asap and allow five working days for delivery. Unfortunately we can’t specify which day/date your order will arrive.